Category Archives: Featured

The best time to send marketing emails to maximize sales and engagement

Alarm clock in fire flames. Lack of time
You have a killer email that you want to send out to your list. You want to catch people at the perfect time and have high open rates and engagement rates. you want to sell stuff.

What time do you send it? What day of the week?

4pm Tuesday?

9:45am Wednesday?

8am Saturday?

Unless you are a seasoned email marker you’ll likely guess wrong.

The conventional wisdom among email marketing gurus is mid morning on a Tuesday, Wednesday or Thursday.  With open rates peaking on Thursday morning. Actually the gurus say 10AM is the magical time. And I have evidence that 930am to 1030am is the optimal target time.

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I learned this when I worked as the Infusionsoft guru on best-selling author Neil Strauss’ team. Neil is an email marketing mastermind and I owe him a lot from my time working with him.

Of course Neil’s audience is primarily ambitious young men in their 20s and 30s. Over the years we have used this wisdom in most of our clients campaigns and it seems to work nicely. But I never personally tested it. A little voice in the back of my head always asked: Does this hold up for every list?

Is age of recipient a factor for open rates?

The easy answer is pretty much yes, with some variables. Age is a factor. Teens and younger 20somethings (read: college students) get out of bed later in the AM so later in their schedule is better than early in the AM to receive an email. They are typically in bed until mid morning. 1pm is a good time catch them. Now this sounds like a stereotype (and not all college kids are in bed til 10AM), but we are talking about aggregated behavior here to get the most out of a volume send.

Retirees have a different schedule. Early day is better. Afternoon not so much.  Why? Sleep cycles of older people have them rise early.

Working people tend to be in front of their computers or smartphones or tablets between 9am to 5pm Monday to Friday. As you would expect Mondays are a bad day as people are prioritizing urgent work and not browsing their inbox. After noon on Friday and even anytime Friday at all is  generally a bad time to send a marketing email.

What about email sends on weekends?

There’s some evidence that if the target audience is an interest group around niche leisure time that weekend sends are a good idea. However, I have some evidence to the contrary, which I will explain below.

I recently decided to test it and what I discovered was surprising. My test audience was a large 25K list that belongs to a client who I am consulting with. — It is made up of people interested in a niche Caribbean recipe site. It consists largely of  women living in the U.S.,  in their 30s, 40s and 50s. But there is also decent contingent of men (20%) on the list. There are Canadians and British subscribers (totalling 10%) mixed in to the list too.

(BTW, if you need some help with your email marketing strategy I have a couple of consulting slots available each week – drop me a note)

The site they follow (and subscribed on) tracks the biggest traffic volumes on Saturday and Sunday. Sunday is actually the site’s biggest traffic day. They are weekend home cooks, essentially. It would suggest that the weekend would be a better time to send an offer, right? Nope.

We tried a Saturday at 10AM send and the open rate and engagement was half of the Thursday AM send. People are not in front of their computers or paying attention to email on their phones on weekends.

How to test send times

Here’s how I tested for optimal send times.

I segmented the list on Infusionsoft (a smart CRM and email campaign system) to test for my client when the best send times would be for this audience just so we could optimize revenue against from list.

We sent the same email to 750 different people every hour on a Thursday from 8AM to 5PM – we also added a 930AM send.

Here’s what we found in the data within 48 hours of the send:

Best times to send for highest open rates noon and 1pm however engagement rates (with the email offer) were better at 1PM and 2PM.

Best time to send for high engagement rates: 930AM and 10AM were better on the first day of the send for open rates and engagement with the offer. On Day 2 (24 hours after the send) the 1PM and 2PM group had slightly better open rates and very good engagement rates.

But the best engagement rate over all came from the 930am group even though the open rate was about 0.75% (three quarters of a percent)  lower.

After 48 hours, the best engagement rate was 50% better from the openers at 930am than at 10am and similarly at 11am. The engagement rates were similar to the 930am group for those that received emails at the 1pm and 2pm sends.

There also a weird anomaly for a high open rates for the 5pm group. Like an end of day email check when work is done, however it had a significantly lower engagement rate. People were opening, but not clicking the call to action.

Actual sales from the campaign transacted as follows:

27% of all sales transactions occurred between 930am and 10am, 27% after work hours between 630pm and 11pm

This suggests that people rarely buy immediately, but they save emails and go back to them when there is something of interest. You need to give them a deadline, however, and threaten to take the good deal away if they don’t act.

However, 80 per cent the sales from the campaign came from the people who received the 930am email.

Your list behavior may vary.  It’s worth doing the legwork to test the list.

The bottom line: Send to your list between 930am and 1030am on Tuesday, Wednesday or Thursday. Preferably Thursday. Keep the offer open over the weekend.  Send a casual reminder email, but don’t expect high open rates on the weekend.

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How to do on-page SEO yourself

How to do on-page SEO yourself Here’s a quick tutorial that will walk you through how to do on-page SEO yourself. It will tell you where you need to place your seo keyword phrase to optimize your web pages for best results with search engines. If you want the full information and process, order our free 60-page book, called: Digital Marketing Secrets Revealed, at the bottom of this page.

How to do your own on page optimization

 

1. META and TITLE tag:

There are a series of tags in the header of each page – between the tags that contain information that describes the content on the page. The two tags you should focus on are the <TITLE> tag and the META DESCRIPTION tag.

The TITLE tag contains the words that show up at the top of your visitors web browser. They are also an indicator of page content. In other words, this is what people see when they pull up a description of your site. So, it’s a good idea to use language that’s enticing along with placing your keyword phrase here. Your page’s keywords should go in here.

They should also be the first words in the META DESCRIPTION, followed by no more than 160 characters. (Google doesn’t pay attention to anything past 160). You will find the tital tag and meta description tag on the back end of your WordPress site below the text box.

The META DESCRIPTION tag also describes the pages content and is used as a summary preview when the page is index by Google. Here’s what the title and meta tag would look like on the back end of this article.

Title Tag Example: <title>How to do your own seo</title>

META Description Tag Example <meta name="description" content="How to do your own seo? This quick-read article will give you the basics on seo.CLICK HERE." /> *Quick tip:  Put the words “CLICK HERE” at the end of all your meta descriptions. It’s a call to action that emphasizes the web searcher click on the link and go to your site.

2. URL tag:

Make sure your keywords are in your URL or web page name. Keywords in a URL are a great indicator of the page’s content so Google will use this as a key indictor on ranking the page. On the back of your WordPress site you can edit your url by clicking on the edit button beside the permalink under the page or post title. See image below for placement. As you’ll see, the title of the post and URL have the same keyword phrase.

seo1

 

3. <H1> and <H2> tags:

Your seo keywords should appear at least in one set of the headline tags on your page using the <h1></h1> tags. Be sure to use <h2></h2> or <h3></h3> subheads through the article too and sprinkle related keywords in these. If you don’t know much about web code putting a phrase in h2 tags is easy.

And so you are clear what h2 tags do, if you look at the bold headlines in this article, for example where it says “how to do SEO yourself” above, that’s an h2 headline.  You can size headlines easily and here’s how:

When you are in WordPress writing an article, flip over to text mode by clicking the “Text” tab at the corner of your text box (beside where it says” Visual” – top right of the screen). Then, locate the phrase you want to bold.  Put the h2 tag code around it.  That looks like this: <h2>How to do your own SEO</h2>

4. Image ALT tag:

Using one image for each page or post is essential for seo best results. Search engines look at the “ALT” tag description of the image.  Your keyword phrase should be placed in the alternative tag box. This is what the back end of the image looks like on this post.

howtodoyourownseo

 

 

 

5. Body text:
Your keywords should appear three to four times through out the body text on a page. Feel free to use synonyms. Use this Keyword Density tool to ensure the density of your keywords is done.  If you put too many keyword phrases in your text, the Google algorithm will penalize you.  This practice is called keyword stuffing.  A lot of seo’ers tried to trick the system, but Google’s been adapted to deal with this.

As you can see, it’s fairly easy to learn seo yourself. If you have any questions give us a call or order the book, which includes up to 30 minutes of free coaching.

If you’d like to learn more about SEO, order our 60-page ebook: Digital Marketing Secrets Revealed. Its free! To get your copy of the book now, click here:

 

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Is my marketing agency doing a good job?

At Cyberwalker Digital, we  see time and time again, business owners throwing money at marketing agencies without understanding what they’re really paying them for.They understand the importance of having a marketing agency. And, they can see that the marketing agency is doing some work for them because they see things be printed or put online. But, the problem is, they aren’t really sure if any of the strategies are getting them results. If they are getting results, it’s comment that they are not sure where from.

To help you evaluate your marketing strategy and learn how to talk to your marketing agency so you can better direct them to what you want, we’re answering the question:

Is my marketing agency doing a good job?

is your marketing agency doing a good job?

1. Are they providing you with regular performance assessments that show results? If your marketing agency is doing a good job, they will be able to provide you with regular statistics reports. They should be tracking everything do. The best agencies are continually evaluating their progress and adjusting the strategy to ensure you continue to improve.

Based on the services you’ve hired them for, you’ll want to ask for the following:

  • SEO – Analytics reports that show: How many visitors are coming to your site, how long they are staying on each page, what pages they are viewing, and what keywords are effective
  • Email marketing – They should be showing you: Open rates on emails, percentages of links clicked, and where contacts are entering into your funnels.If they are really good, they will split test emails to help them understand what strategies work best with your target audience.
  • Social Media – Are they evaluating your social media strategy? If they are sharing information on: Number of links clicked, contacts entering into email funnels from social media posts and likes and shares for posts, this is valuable information. Based on this information they should be suggesting ideas for new social media content. Have they given you your Klout score? Is it going up?
  • Print marketing – Corporate cards, postcards, flyers and billboards can be more difficult to track than online marketing tactics. However, they should be following up with you to gather the information that will tell them whether a direct mail piece or billboard brought in potential leads.

2. Are they asking you lots of questions? True marketing experts ask a lot of questions, especially when they first start working with your company. It helps them understand: Who your target market is, how to build an effective strategy, and what you are trying to capture with your brand.

If your marketing agency quietly works away without regular communication and then sends you a bill, consider this a red flag.

3. Are they letting you in on their strategies?  Do you know what your marketing agency is doing for you and how it all works?  It’s okay to ask them question about how they do what they do. If they are reputable, they’ll be willing to share strategies with you and explain how they work.  If you ask them how they do something and you get an answer like “it’s too technical for me to describe it”, get rid of this agency.

4. Are they knowledgable? And are they willing to admit when they don’t know/understand something? Expert marketing agents are highly knowledgeable. If you visit their site and see valuable blog posts and articles, that’s a good sign.

If you find that they are willing to admit to their weaknesses this is also a highly valuable skill. While they are experts, it’s impossible for them to know everything about your business. If they are willing to admit to what they don’t know, and are open to learn, you’ve hired an agency that is committed to producing results.

If you are concerned that you are not getting value for your marketing dollars please email your questions to kay@cyberwalker.com.  We’ll answer your questions for free. As a reputable agency, it’s important to us that we help businesses steer clear of the bad guys in our industry.

10 easy ways to grow your email list

If you are going to engage in email marketing you need to drive people to signup for your email lists. But how do you do that? Here’s 10 ways to build you email list

1) Offer something of value to subscribers: A downloadable, a video, an ebook, rare and special content no available anywhere else, an unreleased chapter, song or bonus

2) Create scarcity: Whatever you give away on your list, ensure it is not available anywhere else. Be sure that the ticket to the gold is available only by signing up for the list

3) Put a registration form on your home page – you did do that right? Right?

4) Place a registration form in the sidebar on every page on your site

5) Offer your freebie from Item #1 (above) on your Twitter account and Facebook page.

6) Look at your Google Analytics and determine  what are you most popular pages then install a squeeze page that asks people who visit the well trafficked page to sign up for your email list before they get to the hot content

7)  Offer your freebie to conference attendees or at events where you speak. tell them to go to your web site to get it and then advertise it as part of your email sign up process.

8) Connect to your giveaway on Pinterest.com. It’s the hot new social media platform.

9) If you use Vimeo Pro -link to the offer at the end of the video (Vimeo has a tool for this)

10)  Offer massive value in the content in your list and ask happy subscribers to refer friends.

 

How to grow your web traffic to 1,000 visits or more per day

How to grow web traffic | cyberwalker.comIf you can create a web site that attracts 1,000 people per day or more and you employ a savvy email capture program and start to build a relationship with these people, you can start to make very income. But how do you grow a site to 1,000 visitors per day?

1) Create hard to find content and do it better than anyone else.

2) Become a topic expert and publish information on your area of expertise three times a week (or preferably daily)

3) Get other web sites to link to yours (Google will notice and rank you better)

4) Write your posts that optimize for keyword phrases that people are looking for…put these keywords in the headline, body text (first 100 words on the page), page title, meta description and in the alt on at least one image.

5) Make alliances with similar web sites and point you readers at their content. Ask them to reciprocate.

6) Create a Facebook page about your site and share you site posts.

7) Create a Twitter account and share your blog posts.

8) Track your social media relevance at Klout.com

9) Register for Pinterest and share related photos to your content

10) Create video content related to your area of speciality and create a YouTube channel.

 

 

How to inspire people to buy from your email list with these counter-intuitive secrets

Ever wonder how successful web site owners seem to magically make money fall out of their web sites? Especially the webmasters who don’t seem to have a ton of traffic? Here are the web secrets of the best email marketers.

1. Give away your best stuff to people on your list. It’s counter-intuitive but people crave “free” and if they get massive value then they will stay subscribed and seriously consider what you offer.

2. Make your readers feel like they are insiders. Create feeling of intimacy and belongingness by sharing as if you are their friend. Provide them with content that not everyone else gets and let them know.

3. Create scarcity. People want something more if it is rare and hard to get. Create scarcity with your content. Make people work to get the good stuff. Reward them for engaging with it.

4. Offer an opportunity to purchase only when you are confident that people love what you provide and are craving more.

5. Be committed to learning. We can’t teach you unless you have a fierce desire to learn. We consider ourselves voracious learners even though we have expertise – because we have expertise. Invest in learning and you’ll achieve your goals.

6. Test for behaviour. Offer links, surveys, and ask for input. Watch who engages and score them. How? (See #7.)

7. Use a tool like InfusionSoft to automate the distribution of your content and to capture behaviours so you can target people who are ready to buy.

How to make money with email lists

People often ask us – how do you make money with an email list?

All you need is

1) A thousand or so visitors to your site daily (how do I get there?)

2) Something to sell, preferrably digital

Internet audiences are more inclined than ever to buy digital goods. That includes web subscriptions, ebooks, software downloads, webinar tickets, web tools and more.

Leveraging this traffic by engaging them to register for your email list is all it will take to generate a valuable list of people who will buy from your business.

How?

Here’s our Top 8 Tips list:

1) Give your site visitors massive value (ebook, video, hard to find tips or tricks, copouns) if they register to receive your emails

2) Communicate with them regularly.

3) Communciate in a personable and helpful tone (don’t use a dry business voice).

4) Send them valuable content that they cannot get anywhere on the web.

5) Give lots of great content and sell to them rarely and only when you know they are ready to buy.

6) Treat them like gold and they will bring it to you.

7) Be ready with a paid digital product and design a campaign that make it irresistible (we know how!)

8) Automate your marketing with a tool like InfusionSoft. (What’s that?)

Want to learn more?
Contact us at Cyberwalker Media: 416-558-9245 or infusionsoft@cyberwalkermedia.com

How to make money with low traffic web sites

There’s a myth that you need a big audience to sell well on the web. That’s not true.
A few of thousand visitors your site each month is all that it will take. Leveraging this traffic by engaging them to register for your email list is all it will take to generate a valuable list of people who will buy from your business. How?

Here’s our Top 5 To Dos list:

1) Offer your visitors something of massive value (ebook, video, hard to find tips or tricks) if they register to receive your emails
2) Communicate with them consistently.
3) Send them valuable material that they cannot get anywhere else
4) Give them tons of great content and sell to them only occasionally and only when you know they are ready to buy.
5) Treat them like gold
6) Automate your marketing with a tool like InfusionSoft. (What’s that?)

Want to learn more?
Call or email us at Cyberwalker Media: 416-558-9245 or infusionsoft@cyberwalkermedia.com

10 Rules of Email Marketing for Authors, Coaches and Celebrities

If you have an audience on the web, it probably means you are a great writer, a great coach, a celebrity of some kind or a content producer.

You are never going to make much money through advertising unless you have more than 10,000 daily visitors. However if your web audience registers with you and agrees to receive email you can easily monetize that relationship using these counter intuitive rules.

Here’s our Top 10 list:

1) Never hard sell to your audience.
2) Treat them like gold: Give them information, content and expertise that they cannot get anywhere else.
3) If you want them to buy from you, give them a taste of what you offer for free, with no obligation
4) Offer them opportunities they never have had before and limit the window when they can take advantage of that.
5) Connect with them on a personal level: Speak personally to them from the heart and share from personal experience.
6) Use tools such as InfusionSoft where you can automate your communications and collect behavioral data.
7) Sell only when they indicate a need and you know for certain they have that need.
8) Offer them value and promote and reward those that engage with that value
9) Give them much more than they expect.
10) Use a professional sales and marketing automation tool like InfusionSoft.

Questions? Want an InfusionSoft demo?
Call or email us at Cyberwalker Media: 416-558-9245 or infusionsoft@cyberwalkermedia.com